Read 10 reviews from real guests and see 13 photos. I found Novotel Suites in Hamburg below my quality expectations. Please be assured that we will take the appropriate measures to resolve the problem in the future and prevent it from occurring in the future. The 30 m² suites have a kitchenette, double and extra bed, shower, bathtub, separate toilet and a table. Please allow me to sincerely apologize. Before arrival, you must confirm in writing that you are not on a tourist getaway. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Free coffe is served at the lobby, but serving hours can be extended a little bit more. At Novotel Suites, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are looking forward to welcoming you again and wishing a pleasant and successful week! It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. The Lohmühlenstraße metro stop with a good connection to the city centre is right outside the hotel. Egypt or Bahrain, up to 30% off Egypt or Bahrain, up to 30% off. 185 Airconditioned suites,30m² in size. I will share your comments with our team. Couples in particular like the location â they rated it 8.5 for a two-person trip. Not very nice neighbourhood - but the hotel is not to blame, Anonymous Families - 20/07/2020 Confirmed reviews ALL, Anonymous Families - 17/07/2020 Confirmed reviews ALL. No regular door into the bathroom. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Farhad Families - 26/10/2020 Confirmed reviews ALL, Bo F. Families - 19/10/2020 Confirmed reviews ALL. Besides, it was annoying that while there was a kettle in the room, there were no cups or tea bags or coffee to use it with! Furnishing was OK, with evident signs of wear. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Maria f., We are thankful for the great review about your stay. or to the Rathaus Platz (15 min.). Check-in was seamless and my room was located on the 12th floor. There are more places to choose from in the Hamburg area. What are the cleanliness and hygiene measures currently in place at Novotel Suites Hamburg City? It is always a pleasure to receive positive feedback. Therefor we will share your review with our team. Because it's our deepest interest that our guests feel welcome at any time. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Lübeckertordamm 2 Hamburg. Yes, Novotel Suites Hamburg City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Bathroom was clean and featured a bathtub and a shower cabin. We are delighted that you are satisfied with your stay, the hotel and our staff. Poor toilet and strange enterence to bathroom, Anonymous Families - 28/07/2020 Confirmed reviews ALL. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Ulrik H., Thank you for taking the time to tell us about your experience at the Novotel Suites Hamburg City. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Accessibility for people with reduced mobility, Accessibility for people with reduced mobility Details, Online check-in: Your arrival will be carefully prepared by our team, WIFI in the communal areas Free WIFI in communal areas of the hotel. We noticed that you're using an outdated browser. The central location and U-Bahn station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. Moenckebergstrasse is minutes away. I found Novotel Suites in Hamburg below my quality expectations. ). Ironing room A crumpled garment? WiFi is free, and this hotel also features a restaurant and a gym. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Sehr geehrte Frau S., wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Novotel Suites Hamburg City. Yes, it is 0.3 miles away from the centre of Hamburg. Location is ok. Made a 3 day reservation, arriving at the hotel our room was only made ready for 2 persons and not 3 as ordered. I had a good room on the 7th floor, with good and quiet heating/air conditioning. You can also walk to the Central Station (about 10 min.) Enjoy the comfort of a 4-star hotel in the modern rooms and suites with a desk and free WiFi. You can also walk to the Central Station (about 10 min.) The bathroom was good, with shower and bathtub, but here was nowhere where you could put your soap in the shower. And yes, the hotel is very central and not in the countryside, but nothing happened to any of our guests in the past. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Gaby F. Couples - 18/10/2020 Confirmed reviews ALL, The room had everything we wanted. Dear Farhad Z., We are thankful for the great review about your stay. Please be assured that we will take the appropriate measures to solve the problem and prevent it from occurring in the future. View deals for Novotel Suites Hamburg City, including fully refundable rates with free cancellation. Lunch is with good variation ind different types of food. Because it is our deepest interest that our guests feel welcome at all times. Search. Guests have 24-hour access to the ironing room. Search for Novotel Suites Hamburg City discounts in Hamburg with KAYAK. or to the Rathaus Platz (15 min.). Room design was good for our needs (three people, with movable dividers separating the main bed from the other). Just make sure to check this property's cancellation policy for the exact terms and conditions. Yes, dry cleaning and laundry service are offered to guests. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Novotel Suites Hamburg City hotel is easily accessible by public transportation. Toilet and bathroom looks quite new out. Thanks a lot and see you again! See 1,526 traveller reviews, 376 candid photos, and great deals for Novotel Suites Hamburg City hotel, ranked #116 of 338 hotels in Hamburg and rated 4 of 5 at Tripadvisor. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It means we can remember your details, show ads that interest you and keep improving our services. We look forward to hearing from you about your concerns and hope you give us the opportunity to serve you better in the near future. The walk from the hotel to downtown quickly becomes sketchy. Please allow us to sincerely apologize. We take your comment as a constructive criticism and will work with our employees on a sustainable service to improve the quality. We are sure that this feedback will serve as an encouragement to all of our staff. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. When leaving the hotel we were told that the parking lot was paid but when we tried to leave we had to go back and pay. Your accommodation at a glance . GreenLeaders GreenPartner The central location and U-Bahn train station on our doorstep make the Novotel Hamburg City Alster hotel the ideal base in Hamburg. See 1,525 traveller reviews, 376 candid photos, and great deals for Novotel Suites Hamburg City hotel, ranked #121 of 337 hotels in Hamburg and rated 4 of 5 at Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Start the day with our extensive buffet breakfast and put the day to bed at the hotel bar. At Novotel Suites, we strive to offer every customer a first class service experience. We stayed on 2nd floor and had no distraction. Also, the room layout is quite strange with an elevated bathroom and separate entrance door for the toilette which felt more like a cupboard. Public transport at the door. Nice sice rooms for 2-4 persons. Now £65 on Tripadvisor: Novotel Suites Hamburg City hotel, Hamburg. The Novotel Suites Hamburg City is a 10-minute walk from Hamburg Central Station, the Mönckebergstraße shopping street and the Alster Lake. Novotel Suites Hamburg City hotel is easily accessible by public transportation. Basement garage for 115 cars. I am sorry that your experience did not meet your expectations. You can also walk to the Central Station (about 10 min.) We hope you had enjoyable days in Hamburg and a save journey back home. Lean back in your comfy chair and live out your passion for travel across five continents. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Please see our partners for more details. A room divider in form of a curtain was extendable in the middle of the room separating the single bed from the double bed. Couples particularly like the location â they rated it 8.5 for a two-person trip. or to the Rathaus Platz (15 min. suite novotel hamburg city hotel hamburg, suitehotel hamburg. Nice spacious rooms, bathroom with bathtub and separate shower, good breakfast with lots of choices. Overall good stay, Jonas Families - 01/08/2020 Confirmed reviews ALL. Friendly service, free WIFI and Sky channels guarantee a relaxing stay. Billede fra Novotel Suites Hamburg City hotel, Hamborg: Novotel Suites Hamburg City hotel - Se Tripadvisor-medlemmernes 50.281 personlige billeder og videoer af Novotel Suites Hamburg City hotel We are looking forward to welcoming you again and wishing a pleasant and successful week! Search for the cheapest hotel deal for Novotel Suites Hamburg City in Hamburg. Located in Hamburg's Saint Georg neighbourhood, Novotel Suites Hamburg City is in the city centre and near a metro station. Therefor we will share your review with our team. LATE CHECK-OUT UP TO 5PM (Paying) Extend your stay until 5PM to make the most out of your departure day. I will share your comments with our team. The Alster lakes are a few minutes walk away. If you are planning a longer stay, you're at the right place. (30-m²) suites. Staff were super friendly and helpful. Because it's our deepest interest that our guests feel welcome at any time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Prices are calculated as of 21/09/2020 based on a check-in date of 04/10/2020. Just make sure to check this property's cancellation policy for the exact terms and conditions. The hotel is good but the area Steindamm in which the hotel is located felt very unsafe/unpleasant. Due to Corona, fitness room & hotel bar are currently unavailable, Round the clock ready-to-eat meals to be warmed up in the room, Family rooms and suites with modular workspace, Stunning views over the city from the upper floors. Due to the current legal regulations, our hotel may only be booked for non-tourist guests until further notice. The 3-star Suitehotel Hamburg City is only about 800 m away from the main railway station and the city centre, 15 km from Hamburg Fuhlsbuettel airport and 3 km from the Hamburg trade show centre. What are the cleanliness and hygiene measures currently in place at Novotel Suites Hamburg City? Nearby attractions include Black (0.3 miles), Treff bei Tasso (0.3 miles), and Atelier Figurart (0.3 miles). I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Search. This hotel participates to Planet 21 and is acting in favour of Positive Hospitality. Stayed at the Novotel Suites Hamburg City for one night. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Gautham N., We are thankful for the great review about your stay. This hotel is god value for money and location clous til U-Bahn and the city center. more. I will share your comments with our team. Book this exclusive benefit now and make the most of your business or leisure stays. Search. Rome2rio is a door-to-door travel information and booking engine, helping you get to and from any location in the world. The room featured a large double bed and a small single bed on the other side of the. At Novotel Suites, we strive to offer every customer a first class service experience. Best Novotel Hotels in Hamburg: find 2,883 traveller reviews, candid photos, and prices for 2 Novotel Hotels in Hamburg, Germany. I had to deal with reception on two occasions only: check-in and check-out. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. You Will not starte for sure. Rome2rio makes travelling from Novotel Suites Hamburg City to Hamburg Airport (HAM) easy. The main room was carpeted but I doubt that the carpets had been changed since the hotel originally opened. Families - 08/08/2020 Confirmed reviews ALL. Egypt or Bahrain, up to 30% off. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We are sure that this feedback will serve as an encouragement to all of our staff. It was a very nice stay. We value your privacy To give you a personalised experience we (and the third parties we work with) collect info about how and when you use Skyscanner. It is always a pleasure to receive positive feedback. This 4-star hotel in central Hamburg offers rooms with free WiFi. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Allison H., We very much appreciate your comments regarding your stay at the Novotel Suites Hamburg City. 4 HOTEL INFO stars ✔ 30% discount with business rate ✔ Cancellation is free of charge ✔ Recommended by 97% of all hotel guests. It is always a pleasure to receive positive feedback. Compare room types and prices from 5 providers. Lübeckertordamm 2 20099 hamburg germany, HAMBURG FUHLSBUETTEL At 15km / 9.32 miles, ALSTER JUNGFERNSTIEG At 1.5km / 0.93 miles, HAUPTBAHNHOF HAMBURG At 0.8km / 0.5 miles. We are sure that this feedback will serve as an encouragement to all of our staff. We are delighted that you are satisfied with your stay, the hotel and our staff. Novotel Suites Hamburg City Hamburg - 3 star hotel. U1 U-Bahn station is 50 meters from the hotel, and the Central Railway station is only one stop from the hotel. Are any cleaning services offered at Novotel Suites Hamburg City hotel? We speak your language! And please be assured that we will take the appropriate measures to train and sensitize our employees to prevent future events. Prices are calculated as of 07/12/2020 based on a check-in date of 20/12/2020. Sincerely, Corinna Witt General Manager Simone Schieck Assistant Manager, Dear Jens Loenborg A., We are thankful for the great review about your stay. Looking for Novotel Suites Hamburg City? Remember Novotel Suites offers this service for free on Sundays. I had a good room on the 7th floor, with good and quiet heating/air conditioning. Rooms are very spacious and quite comfortable. Air conditioning was awesome!! Friendly staff at reception and restaurant! Jungfernstieg is 11 minutes away from your Novotel suites by subway. The Tripadvisor web site may not display properly. Is Novotel Suites Hamburg City hotel located near the city centre? Genießen Sie die Nähe zu vielen Sehenswürdigkeiten und Shoppingmöglichkeiten. Yes, Novotel Suites Hamburg City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Ãber Ihre lobenden Worte freuen wir uns sehr. U-Bahn station. We have intensified hygiene and prevention measures to ensure your safety. Rooms at the Novotel Hamburg Alster are air-conditioned and include a wardrobe, 55-inch cable TV, desk, safe, mini fridge, USB sockets and coffee/tea making facilities.
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