Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. Service is quite friendly, but lackadaisical. Now £190 on Tripadvisor: Hotel Alpenhof, Zermatt. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. A special highlight is the exquisite cheese buffet. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. Top room amenities include a minibar, a flat screen TV, and blackout curtains. The bed was so comfortable and warm and I loved the duvet from sheep wool. Lucky us, we were wondering why our soft drinks were lukewarm. Are there any historical sites close to Hotel Alpenhof? Quite nice central location in Zermatt, relatively decent food, reasonable spa facilities. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. What food & drink options are available at Hotel Alpenhof? As for your last point we do apologise. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. Prices are calculated as of 28/12/2020 based on a check-in date of 10/01/2021. Is Hotel Alpenhof located near the city center? Communal areas of the hotel are battered, and in urgent need of refurbishment. Tripadvisor Plus Subscription Terms & Conditions, Hotels near Matterhorn Diamonds Ski School, Hotels near Alpine Adventures Zermatt (Fly Zermatt). Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. Which room amenities are available at Hotel Alpenhof? Dear Ben, thank you kindly for your constructive feedback. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. Our balcony was a bit grotty - flower planters that had seen far better days. Lucky us, we were wondering why our soft drinks were lukewarm. In addition the staff were very friendly, especially the barman Avdi who was great company, interesting and had lots of things to talk about regarding skiing etc. Restaurant - we paid 68 each for the 5-course menu. We had a nice stay for 2 nights at this hotel. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. Room itself was OK, bar some randomly arranged fruit. Hotel Alpenhof, Zermatt: 829 Bewertungen, 1.484 authentische Reisefotos und günstige Angebote für Hotel Alpenhof. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Very Disappointing 40th Birthday Weekend - For the Price! Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Spycher. Hospitality at its best! Drinks are very well made and the bartender Ali is the good soul of the house and very helpful with all your questions you have about Zermatt. Yes, it is 0.3 km away from the centre of Zermatt. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. Own or manage this property? We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. Is Hotel Alpenhof located near the city centre? Breakfast was as well very good, with lots of options. This reduces cross contacts, which is very important to us during these trying times. We spent a wonderful long weekend at this superb hotel. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. Breakfast was as well very good, with lots of options. The restaurant served exceptionally generous breakfast buffet. This reduces cross contacts, which is very important to us during these trying times. Dear Ben, thank you kindly for your constructive feedback. Which popular attractions are close to Hotel Alpenhof? The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. The buffet course was unnecessary and didn't fit the cuisine we were served. Great hotel, really nice rooms. I'd give the food itself 7 out of 10, but then you expect that at this price. Now £200 on Tripadvisor: Hotel Alpenhof, Zermatt. However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. We are looking forward to welcome you again. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. See 829 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. example, there was only one elevator serving our wing - a nuisance in itself - that was perpetually engaged. Restaurant - we paid 68 each for the 5-course menu. Tripadvisor Plus Subscription Terms & Conditions, Hotels with Complimentary Breakfast in Zermatt, Hotels near Matterhorn Diamonds Ski School, Hotels near Alpine Adventures Zermatt (Fly Zermatt), Hotels near Summit Ski & Snowboard School. Problems were as follows: 1. Hotel Alpenhof, Zermatt: 824 Hotel Reviews, 1,473 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. Which popular attractions are close to Hotel Alpenhof? We are looking forward to welcome you again. At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 829 traveler reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Does Hotel Alpenhof have any great views? Top room amenities include a minibar, a flat screen TV, and blackout curtains. Jelena stood out with her constant smile and positivity. Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. The cable car Sunnegga, which access the ski slopes and hiking area, is directly across from the hotel and the train station and Gornergrat railway are just 5 minutes' walk away. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. 2. There are more places to choose from in the Zermatt area. Are there opportunities to exercise at Hotel Alpenhof? The coffee machine and the minibar fridge could have been replaced in an instant for example - in this case after a thorough check on all room we never found the two broken appliances in any of them, a quick mention to our staff even on check out would have helped us to fix everything for the next guests' arrival if not for your own stay. What are some restaurants close to Hotel Alpenhof? We will be returning, 100%. Yes, pets are typically allowed, but it's always best to call ahead to confirm. What are some of the property amenities at Hotel Alpenhof? The 5 floor Hotel Alpenhof offers 62 comfortable rooms, most of which have their own balcony. The new, stylishly renovated hotel lobby offers plenty of space to relax and enjoy regional snacks and wine specialties. Which languages are spoken by the staff at Hotel Alpenhof? The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. stayed there during a business trip for a night with some colleagues. Especially the bar is great. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. See more questions & answers about this hotel from the Tripadvisor community. This is the version of our website addressed to speakers of English in India. We were thrust the menus, none of the food was explained, wine guidance wasn't freely given. Very Disappointing 40th Birthday Weekend - For the Price! So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. Hospitality at its best! We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. See 823 traveller reviews, 1,473 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. We were thrust the menus, none of the food was explained, wine guidance wasn't freely given. Claim your listing for free to respond to reviews, update your profile and much more. Quite nice central location in Zermatt, relatively decent food, reasonable spa facilities. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. The experience was joyous from the time of the initial booking through to checking out. Thank you very much for your positiv feedback. For. Whilst she had her massage, the lady played with her phone, and while I had mine - I suffered a delay of 10 minutes while she cleaned the bath, because previous guests had left it late. What are some of the property amenities at Hotel Alpenhof? Jelena stood out with her constant smile and positivity. Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. We had a nice stay for 2 nights at this hotel. Look forward to the naturally lit, Alpenhof SPA area on the first floor. It was a great experience and hope to be back next year! Problems were as follows: 1. 3. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. What are some restaurants close to Hotel Alpenhof? Matterstrasse 43, Zermatt 3920 Switzerland, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. Hotel Alpenhof, Zermatt: See 798 traveller reviews, 1,504 photos, and cheap rates for Hotel Alpenhof, ranked #14 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The room was spotless clean, quite small but we didn't need more, as Zermatt is definitely a place for outdoors. Hotel Alpenhof, Zermatt: 828 Hotel Reviews, 1,478 traveller photos, and great deals for Hotel Alpenhof, ranked #18 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. What food & drink options are available at Hotel Alpenhof? Communal areas of the hotel are battered, and in urgent need of refurbishment. We should mention that our staff use a program for Spa treatment appointments that works on mobile phones and therefore every lady has her own access on her own phone. It was a great experience and hope to be back next year! Please see our partners for more details. The experience was joyous from the time of the initial booking through to checking out. Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). We spent a wonderful long weekend at this superb hotel. The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. The coffee machine and the minibar fridge could have been replaced in an instant for example - in this case after a thorough check on all room we never found the two broken appliances in any of them, a quick mention to our staff even on check out would have helped us to fix everything for the next guests' arrival if not for your own stay. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 828 traveller reviews, 1,478 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. We will be returning, 100%. I'm not given to complaining so I'm also slightly surprised by the quantity of 5-star reviews on here. Prices are calculated as of 16/11/2020 based on a check-in date of 29/11/2020. Hotel Alpenhof, Zermatt: 830 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. See more questions & answers about this hotel from the Tripadvisor community. Our minibar stopped working, along with the coffee machine, midway through the stay. The spa area is exceptional, and it’s great that there is a separate area where kids are allowed (the pool) so that you can relax in some of the non-kid areas (hot tub, sauna etc). Flights Yes, guests have access to an indoor pool and a sauna during their stay. stayed there during a business trip for a night with some colleagues. I'd give the food itself 7 out of 10, but then you expect that at this price. May as well start with the positives. The bed was so comfortable and warm and I loved the duvet from sheep wool. And the problems I've outlined above conspired to spoil my birthday weekend somewhat. As for your last point we do apologise. See 829 traveler reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in … Zermatt Ski School European Snowsport (ES), Response from Familie Julen, Inhaber at Hotel Alpenhof. Sitting in front of a roaring fire listening to our pianist is the perfect way to end a day's hiking or skiing. Drinks are very well made and the bartender Ali is the good soul of the house and very helpful with all your questions you have about Zermatt. The bar area is really special, and a great place to relax before of after going out into Zermatt. Yes, pets are typically allowed, but it's always best to call ahead to confirm. Are there any historical sites close to Hotel Alpenhof? If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For me, Alpenhof has the feeling of an institution that is resting on its laurels and historical reputation somewhat - I hear the family owns quite an estate in Zermatt - but if I return here I feel I could find far better options for around the same price. We look forward to being able to stay again in the future. Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast. Prices are calculated as of 28/09/2020 based on a check-in date of 11/10/2020. Clearly, just as annoying for the staff as the customers! There are more places to choose from in the Zermatt area. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Which languages are spoken by the staff at Hotel Alpenhof? Thank you very much for the great feedback. Again I was so pleased and did not expect our room to have view to Matterhorn, it was splendid to watch the morning sun on Matterhorn while having a cup of coffee on the balcony. Nevertheless appointments should be sorted before the next massage, this point has been addressed and shall not happen again. Thank you very much for your positiv feedback. 2. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Yes, guests have access to an indoor pool and a sauna during their stay. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 830 traveller reviews, 1,484 photos, and cheap rates for Hotel Alpenhof, ranked #17 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The restaurant served exceptionally generous breakfast buffet. Especially the bar is great. Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay. Please see our partners for more details. Own or manage this property? Which room amenities are available at Hotel Alpenhof? Yes, it is 0.2 miles away from the center of Zermatt. Many travelers enjoy visiting Beresina-Haus (0.6 miles), Kapelle Blatten "Maria Rosenkranzkönigin" (1.3 miles), and Bergführerdenkmal (0.4 miles). Yes, guests often enjoy the mountain view available here. Hotel Alpenhof: VIP Treatment! Does Hotel Alpenhof have any great views? The ebikes are free of charge, later checkout (12.30) and currently the tourist board is giving you 100CHF if you book direct and visit. The five-course dinners were top notch, with an excellent salad buffet. The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. Are there opportunities to exercise at Hotel Alpenhof? Cindy, the owner, was ever present, chatting with every table, making sure that the food and service are maintained to the highest quality. See 830 traveller reviews, 1,484 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. For. So I spent 10 minutes after my exfoliation awaiting a massage, lying face down on a massage chair feeling like a pig on a parachute. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 822 traveller reviews, 1,473 photos, and cheap rates for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Our minibar stopped working, along with the coffee machine, midway through the stay. The staff speaks multiple languages, including English, Spanish, French, German, and Portuguese. Every Wednesday during the high season the family run business offers you a free visit to their herd of black nose sheep. more. Oh and top tip, book direct. Many travellers enjoy visiting Beresina-Haus (0.9 km), Kapelle Blatten "Maria Rosenkranzkönigin" (2.1 km), and Bergführerdenkmal (0.6 km). Flights At one point the lift stopped at one floor and there was a member of staff there waiting - his initial reaction was annoyance that we were in there on our way to the spa. Hotel Alpenhof, Zermatt: 829 Hotel Reviews, 1,484 traveller photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. The five-course dinners were top notch, with an excellent salad buffet. 4. Claim your listing for free to respond to reviews, update your profile and much more. Look forward to the naturally lit, Alpenhof SPA area on the first floor. Nearby attractions include The Matterhorn (0.3 miles), Zermatt Ski School European Snowsport (ES) (0.2 miles), and Summit Ski & Snowboard School (0.2 miles). May as well start with the positives. Spa - as part of our weekend my wife paid for us both to have a massage. Spa - as part of our weekend my wife paid for us both to have a massage. Clearly, just as annoying for the staff as the customers! A special highlight is the exquisite cheese buffet. more. The ebikes are free of charge, later checkout (12.30) and currently the tourist board is giving you 100CHF if you book direct and visit. And the problems I've outlined above conspired to spoil my birthday weekend somewhat. Hotel Alpenhof: Great hotel - See 828 traveller reviews, 646 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. Thank you very much for the great feedback. We are already looking forward to seeing you again! Room itself was OK, bar some randomly arranged fruit. This is the version of our website addressed to speakers of English in the United States. We are sorry to hear about your problems (elevator aside since we cannot change the construction of the Hotel that easily), but we are especially concerned as to why you have not mentioned anything on site. Hotel Alpenhof: Hotel Alpenhof - Read 800 reviews, view 672 traveller photos, and find great deals for Hotel Alpenhof at Tripadvisor. In sum, yes, it's a nice hotel - but yes, it should be for the price you pay. Now $314 (Was $̶4̶4̶6̶) on Tripadvisor: Hotel Alpenhof, Zermatt. However, my wife booked me in a surprise weekend here, and I have to say that we were bitterly disappointed. Taxes and fees that are shown are estimates only. The bar area is really special, and a great place to relax before of after going out into Zermatt. We booked half pension and we were very surprised by the delicious dinners we had, 5 course menu with very tasty food. Restaurant staff were warm and very service focused. I'm not given to complaining so I'm also slightly surprised by the quantity of 5-star reviews on here. We are already looking forward to seeing you again! Oh and top tip, book direct. 4. Restaurant staff were warm and very service focused. The rooms were fantastic for our family of 4, exactly as pictured and to a very high standard. Yes, guests often enjoy the mountain view available here. We pamper our hotel guests every day with a new and freshly prepared 5-course selection menu. The wellness spa and swimming pool facilities were outstanding. The rooms are equipped with bath/WC, minibar, telephone, radio, Wi-Fi, cable TV, safe and a cozy seating area. example, there was only one elevator serving our wing - a nuisance in itself - that was perpetually engaged. What a fantastic hotel. Nearby attractions include The Matterhorn (0.4 km), Zermatt Ski School European Snowsport (ES) (0.4 km), and Summit Ski & Snowboard School (0.3 km). The family run Hotel Alpenhof lies in the center of Zermatt in a sunny, quiet location. Our balcony was a bit grotty - flower planters that had seen far better days. Also, we could have proposed a different intermittent course if you disliked our salad buffet - we are very intend on our guests leaving our restaurant and hotel as happy as possible. The buffet course was unnecessary and didn't fit the cuisine we were served. Our refined Cigar Lounge, one of a kind in Zermatt, offers fine digestives, smoky whiskys and a solid selection of cigars. What a fantastic hotel. Service lacked professionalism and was what I would have expected in a gastro pub, not a relatively high class restaurant. We are very happy to read that you had a great stay. Book Hotel Alpenhof, Zermatt on Tripadvisor: See 816 traveler reviews, 1,470 candid photos, and great deals for Hotel Alpenhof, ranked #19 of 108 hotels in Zermatt and rated 4.5 of 5 at Tripadvisor. Conveniently located restaurants include Petit Royal Café, L'Atelier Grandsire, and Restaurant Spycher. Great hotel, really nice rooms. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are very happy to read that you had a great stay. The wellness spa and swimming pool facilities were outstanding. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Service is quite friendly, but lackadaisical. Bei Tripadvisor auf Platz 20 von 108 Hotels in Zermatt mit 4,5/5 von Reisenden bewertet. We would be very happy if you gave us another chance in the future, after all we strive to get better with every feedback given. - See 828 traveller reviews, 652 candid photos, and great deals for Hotel Alpenhof at Tripadvisor. We look forward to being able to stay again in the future. 3. In addition the staff were very friendly, especially the barman Avdi who was great company, interesting and had lots of things to talk about regarding skiing etc. Alpenhof is part of the Tradition Julen collaboration in Zermatt and includes other hotels in the area and the Julen family's delicious restaurant - … For me, Alpenhof has the feeling of an institution that is resting on its laurels and historical reputation somewhat - I hear the family owns quite an estate in Zermatt - but if I return here I feel I could find far better options for around the same price.
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